Privacy Policy

Privacy Policy

Effective Date: 05-20-2026

At Ziva Aesthetics & Wellness (“Ziva Aesthetics,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information obtained through our website, online forms, appointment requests, SMS communications, and other interactions with our business.

Information We Collect

• Name

• Phone number

• Email address

• Mailing address

• Date of birth

• Appointment details

• Payment information

• Health or treatment-related information voluntarily submitted through forms or consultations

We may also collect non-personal website usage data such as browser type, IP address, device information, and pages visited to improve website functionality and user experience.

How We Use Your Information

Your information may be used to:

• Schedule and manage appointments

• Provide requested services

• Communicate regarding appointments, treatments, or account activity

• Send appointment reminders and service-related notifications

• Improve our website and customer experience

• Maintain compliance with legal and healthcare-related obligations

SMS & Mobile Information Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances.

Any mobile phone numbers, SMS consent data, or personally identifiable information collected through our website, forms, or communication systems are used solely for the purpose of communicating directly with you regarding services, appointments, account-related matters, or information you have specifically requested.

Information Sharing

We do not sell, rent, or trade your personally identifiable information to outside parties.

We may share limited information with trusted service providers who assist in operating our business, such as payment processors, scheduling software providers, secure electronic medical record systems, or website hosting providers, solely for legitimate business operations and under confidentiality obligations.

We may also disclose information when required by law, regulation, subpoena, or legal process.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality, monitor website performance, and better understand visitor interactions. You may disable cookies through your browser settings.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly, subject to applicable legal and medical record retention requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

Ziva Aesthetics & Wellness

5212 W Village Parkway Suite 6

Rogers, AR 72758

479.574.7060

[email protected]